Privacy Policy
Effective date: [insert date]
ARC Builders & Development (“ARC,” “we,” “us,” or “our”) operates the website arcbuildersdevelopment.com (the “Site”) and provides construction and remodeling services in the San Francisco Bay Area, California. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. By using our Site or contacting us, you agree to the practices described here.
Information we collect
Information you give us. When you submit a contact or free-estimate form, call us, or otherwise reach out, we may collect your name, phone number, email address, property address or project location, and details about the work you’re requesting.
Information collected automatically. When you visit the Site, we and our service providers may automatically collect technical and usage data such as your IP address, browser type, device information, pages viewed, referring website, and the dates and times of your visits. This is collected through cookies and similar technologies (see “Cookies and tracking” below).
We do not intentionally collect sensitive information such as Social Security numbers, government IDs, or financial account numbers through the Site.
How we use your information
We use the information we collect to:
- Respond to your inquiries and schedule free in-home estimates
- Provide, perform, and follow up on our construction and remodeling services
- Communicate with you about your project, including quotes and scheduling
- Operate, maintain, and improve the Site and our marketing
- Measure and improve the performance of our advertising
- Comply with legal obligations and protect our rights
Cookies and tracking
The Site uses cookies and tracking technologies, including Google Analytics, Google Tag Manager, and Google Ads conversion tracking, to understand how visitors use the Site and to measure the effectiveness of our advertising. These tools may set cookies and collect usage data as described above. You can control or disable cookies through your browser settings, though some features of the Site may not work properly if you do.
You can learn more about how Google uses data at policies.google.com/technologies/partner-sites and opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
How we share your information
We do not sell your personal information. We may share it with:
- Service providers who help us operate our business and marketing, such as our website host, analytics and advertising platforms (e.g., Google), and our marketing agency, which manages our campaigns and Site on our behalf. These providers may only use the information to perform services for us.
- Legal and safety purposes, when required by law, subpoena, or to protect the rights, property, or safety of ARC, our customers, or others.
- Business transfers, in connection with a merger, acquisition, or sale of assets.
How we protect your information
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure. Access to personal information is limited to personnel and service providers who need it to perform their work. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Data retention
We keep personal information only as long as needed for the purposes described in this policy, to serve our customers, and to comply with legal, accounting, and reporting requirements, after which we delete or de-identify it.
Your California privacy rights
If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you the right to:
- Know what personal information we collect, use, and disclose
- Request deletion of your personal information
- Correct inaccurate personal information
- Opt out of the “sale” or “sharing” of personal information (we do not sell your information)
- Not be discriminated against for exercising your rights
To exercise any of these rights, contact us using the details below. We will verify your request before responding, as required by law.
Children’s privacy
The Site is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can remove it.
Third-party links
The Site may link to third-party websites we don’t control. This policy does not apply to those sites, and we encourage you to review their privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. The “Effective date” at the top shows when it was last revised. Material changes will be posted on this page.
Contact us
If you have questions about this policy or your information, contact us at:
ARC Builders & Development